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Product Documentation Operations Portal Services Module Tickets Explore Tickets Merge a Ticket into Another Ticket

Merge a Ticket into Another Ticket

https://www.youtube.com/watch?v=MhJ2aQhNaT0

Managing duplicate tickets can be done efficiently when using the ticketing system in the operations portal. In this video, we'll demonstrate how to merge tickets when you find duplicates in the operations portal. This simple process helps consolidate identical tickets. By following these instructions, you'll learn how to identify duplicate tickets and properly merge them using the system's built-in functionality.

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