View and Attach Videos to Tickets

Today we are going to explore how to attach and manage videos on tickets within the operations portal. This step-by-step demonstration will show you not only how to upload videos to tickets but also how to utilize various playback features, including volume control, full-screen viewing, download options, and picture-in-picture functionality. Whether you're new to the operations portal or looking to enhance your ticket management skills, this guide will walk you through how to handle video attachments.