Operations Account - Set up Notifications: Notify Employee When Their Account is Locked Out

1. Navigate to "Systems"

   You can notify employees by email when their account has been locked by updating their notifications in the operations portal. Navigate to the "Systems" screen in your operations portal.

   

2. Go to Settings

   Then, access the "Settings" screen. In order to access and edit settings, you will need to be set up either as an "administrator" or a "superuser", or have the following roles: "settingEdit" and "settingView".

   

3. Search for "employeeAlertWhenAccountIsLockedOut"

   Search for the "employeeAlertWhenAccountIsLockedOut" setting that controls email notifications for account lockouts.

   

4. Click the more details icon.

   When you've found the setting, click the more details icon.

   

5. Enter "1" in the "Value" field

   Activate this setting to ensure emails are sent when an employee account is locked. This is done by setting the "Value" field to "1".

   

6. Click "Save"

   Click the "Save" button to confirm and save the changes made.

   

7. Account lockout notification email

   The user will receive a lockout notification by email if they have had too many failed login attempts.