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Operations AR - Configure Lockbox

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The Kodaris lockbox feature addresses the challenge of efficiently transferring customer payment data from the Kodaris payment portal to an ERP system. When customers make payments through Kodaris, these transactions need to be properly recorded in the ERP system to update customer accounts. Without automation, this would require manual entry and reconciliation.

The lockbox solution establishes an automated file transfer process between the two systems. Once configured, the Kodaris system generates and posts a lockbox file to the ERP nightly, containing all payment transactions made throughout the day. The ERP's standard lockbox processing then automatically applies these payments to the appropriate customer accounts.

This integration eliminates the need for manual payment application, reduces errors, and ensures timely updating of financial records. Configuration options include selecting the appropriate file format (EDI 820, EDI 823, XML), scheduling, defining upload methods (file transfer or SFTP), and specifying file parameters. The Kodaris system also supports multi-site configurations and provides testing capabilities to verify proper functionality.

Topics Covered:

  • Purpose and benefits of the lockbox configuration in Kodaris
  • Step-by-step configuration
  • Batch out settings including scheduling and file format options
  • Upload method options (file transfer and SFTP)
  • Configuration of lockbox file names, numbers, and routing information
  • GL journal management
  • Multi-site lockbox configuration options
  • Manual testing of the batch out process
  • Viewing and monitoring batch out history
  • Troubleshooting batch out processes

Steps to Configure a Lockbox in Kodaris

  1. First, set up the lockbox in your ERP system
  2. In Kodaris, navigate to the Accounts Receivable section and select "Lockbox"
  3. On the Configuration screen:
  • Set "Enable batch out" to "yes" (update only after complete configuration in Kodaris)
  • Choose the batch out hour (UTC time)
  • Select the batch out method (EDI820, EDI823XML, API, etc.)
  • Decide whether to close GL journals automatically (yes or no)
  • For multiple web sites in multi-site mode, choose whether to enable batch out per host
  • Select lockbox upload method (File transfer or SFTP)
  • Enter the lockbox file name
  • Enter the lockbox number
  • Enter the routing number
  1. To test your configuration before enabling automatic processing:
  • Make a payment through the payment portal
  • Use the manual batch out trigger button
  • Configure the test options before triggering a batch out:
    • Set "Mark as exported" (yes or no)
    • Choose whether to include already exported data
    • Select export format
    • Set date range for payments
    • For multiple web sites in multi-site mode, select specific host code if needed
  • Click "Submit" to trigger the batch out process
  1. Verify the payment was correctly processed in your ERP system
  2. Review the batch out history in Kodaris and preview the results
  3. Once testing is successful, set "Enable batch out" to "yes" for automated daily processing
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