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Product Documentation PIM Explore PIM Products Workflow

Workflow

The Kodaris PIM has a built-in workflow engine that allows you to control how products are processed. This engine gives you a controlled set of work steps for processing products so you can have different teams working on other actions. This is much like any major project management software. The PIM workflow is customizable to your workflow, or you can use a similar process as outlined below.

When product data is synced from your ERP to the Kodaris platform, you will see the product data in the PIM section of the Kodaris Portal.

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  • Navigate to “Products” from the PIM section in the Portal
  • Select the “Data” tab
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Here you can see the product data synced from your ERP. This is where most of the product maintenance is done.

You can also select the columns you want to edit by choosing the filter menu. If you reference the same columns every time, it may be helpful to save your filter selection for future use. You can learn more about saving your filters here.

While there are many different configurations you can use in the product grid, we'll be going over information that will specifically help you maintain large or small amounts of data with the Kodaris PIM system, including:

  • PIM Status
  • PIM Category
  • PIM Attribute Status
  • PIM Category Status
  • PIM Reasons
  • PIM Comments
  • PIM Product Code

Note: The PIM workflow is only visible internally - it is not customer facing.

PIM Status

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PIM Status can be used to show the status of a product. You can also filter on each status to see at which stage products are in your process. PIM Status can be accessed in the Data, Category Assignment, and Attribute Assignment grids or on each product details page.

When products are first synced from your ERP, they are automatically assigned with the "ADDED" status. (This is also the case with the PIM Attribute Status and the PIM Category Status.) Updates to the status after the products are synced will need to be done by your team in the Kodaris PIM portal. These status updates can be made directly in the grid, by importing (for large amounts of data or initial workflow setup), or by team members working on products.

As you can see, values are already set up for PIM Status. These values are entirely customizable and can be adjusted to fit your desired workflow. You can learn more about updating PIM Settings here.

The below workflow has been used by the Kodaris team to update thousands of products. However, depending on the amount of your data and the size of your team, you may need to update this flow to suit your needs.

  • ADDED - this is the status automatically assigned when a product is added to the portal from your ERP. You can filter on this status any time to find the products that have been added to your site.
  • UPDATE - this is the status used when choosing to update a product for your commerce site. Team members can filter this status to find the products that need to be updated. When finished with updating product data, the status can be changed from UPDATE to QA1.
  • DO NOT UPDATE - this status is used if the product should not be updated for your commerce site. If it is decided later that this product should be updated, adjust the status to UPDATE.
  • QA1 - this status is used for a first pass check, ensuring the product is updated correctly with all needed info and the correct image. Once it is checked, the QA team member will update the status to QA2.
  • QA2 - this would be a final check on the product. If the product passes QA2, the status would be updated to COMPLETE or CLARIFICATION. Products can also be sent back to UPDATE or QA1 if adjustments are needed.
  • COMPLETE - when the product is marked complete, it is ready for attributes and commerce categories
  • CLARIFICATION - if QA2 cannot resolve questions left in PIM Comments from the UPDATE or QA1 team, the product can be updated with the CLARIFICATION status. Once the questions are resolved, the product needs to be marked COMPLETE.

PIM Categories

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PIM Categories can be used as internal product buckets or categories – this can help when multiple team members work on products in the portal and are assigned specific PIM Categories to work through. Working on the same types of products can also increase the speed and efficiency of maintaining product data.

PIM Categories could relate to your high-level commerce categories or specialty buckets such as LUMBER, ELECTRICAL, POWER TOOLS, SPECIAL REQUEST, HIGH PRIORITY, and others.

Note: If using the PIM workflow, the PIM Category should be added when updating the product status from ADDED to UPDATE.

Once your data is set up for the PIM workflow, your team can filter products using the PIM Category and PIM Status columns. You can learn more about setting up your data for the PIM workflow here.

PIM Categories can be accessed on the Data, Category Assignment, and Attribute Assignment grids or on each product details page.

PIM Attribute Status

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PIM Attribute Status can be used the same way the PIM Status is used. Filtering on both the PIM Attribute status and the PIM Status can also help your team know which products are ready to assign attributes. It can also be helpful to sort products by the PIM Category. PIM Attribute status can be accessed in the Data, Category Assignment, and Attribute Assignment grids.

The PIM Attribute Status values are entirely customizable and can be adjusted to fit your desired workflow.

  • ADDED - this is the status automatically assigned when a product is added to the portal from your ERP.
  • UPDATE - this is the status used when choosing to update a product for your commerce site. If your team updates the PIM Status to UPDATE on products, they would want to set the PIM Attribute Status to UPDATE simultaneously. After assigning attributes to the product, the status should change from UPDATE to QA.
  • QA - this is a check to ensure the product has been updated with correct attributes. Once the product has been checked, the QA team member would update the attribute status to COMPLETE or CLARIFICATION.
  • COMPLETE - this status is used when the product has been assigned all attributes and is ready for commerce categories.
  • CLARIFICATION - if your team cannot complete the attributes on a product, the attribute status will be updated to CLARIFICATION. Once the issue is resolved, the product should be marked as COMPLETE and ready for category assignment.

PIM Category Status

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PIM Category Status can be used the same way PIM Attribute Status is used. Filtering on the PIM Attribute Status and PIM Status will help your team know which products are ready to assign to commerce categories. It can also be helpful to sort products by the PIM Category. PIM Category status can be accessed in the Data, Category Assignment, and Attribute Assignment grids.

The PIM Category Status values are entirely customizable and can be adjusted to fit your desired workflow.

  • ADDED - this is the status automatically assigned when a product is added to the portal from your ERP.
  • UPDATE - this is the status used when choosing to update a product for your commerce site. If your team updates the PIM Status to UPDATE on products, they would want to set the PIM Category Status to UPDATE simultaneously. Once the product has been assigned to categories, the status should be changed from UPDATE to QA.
  • QA - this is a check to ensure the product has been updated with the correct categories. Once the product has been checked, the QA team member would update the category status to COMPLETE or CLARIFICATION.
  • COMPLETE - this status is used when the product has been assigned to all categories and is done.
  • CLARIFICATION - if your team cannot complete category assignments on a product, the attribute status should be updated to CLARIFICATION. Once the issue is resolved, the product should be marked as COMPLETE.

PIM Reasons

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PIM Reasons is another filtering tool that can be helpful if there are reasons why a status was chosen on a product. Again, this is dependent on your use case and the type of data you update. Again, these values are entirely customizable, and the below examples are special use cases. PIM Reasons can be accessed in the Data, Category Assignment, and Attribute Assignment grids or on each product details page.

  • DISCONTINUED - the manufacturer or your company has discontinued this product
  • INACTIVE - this product is inactive in your ERP
  • NOT FOUND - product information could not be found for this product
  • WAITING INFO - waiting on info before moving ahead with product updating

PIM Comments

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Your team members can use PIM Comments as a place to leave comments, product questions, and helpful information for products – these are internal comments only, and customers do not see them. PIM Comments can be accessed in the Data, Category Assignment, and Attribute Assignment grids or on each product details page.

PIM Product Code

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Your team can use PIM Product Code fields to enter internal product codes that may differ from the manufacturer and customer-facing product codes. This would be used for an internal reference and may not be used by everyone – but it can be helpful.

PIM Information on Product Details

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You can also access the below PIM information on each product details page.

  • PIM Product Code
  • PIM Category
  • PIM Status
  • PIM Reason
  • PIM Comments
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