Search Orders by Product Code in the Customer Portal
The Customer Portal's Orders screen now includes a dropdown menu next to the search field, giving users the option to search by "All" or by "Product Code."
The "All" option preserves existing search functionality, allowing users to look up orders by web order number, order status, purchase order number, or product description. The new "Product Code" option adds a more targeted way to find orders: by entering a specific product code, users can quickly locate every order that includes a product with that code, without needing to know the order number or scan through unrelated results.
This makes it easier to track down orders tied to a particular product, especially useful for customers managing inventory, fulfillment, or order history across multiple product lines. Once an order is found, users can confirm the match by opening the order details and checking the Items tab, where the relevant product and code are displayed.
This feature is available now in the Customer Portal. For a full walkthrough, watch the accompanying video demonstration.
https://youtu.be/0o7_ktJpOBw
Tickets
23424: Configure - Remove Products from Specific Attributes
29280: Multilingual - Translate Texts in Emails
KOD-28877: Maintain Automated Order Classification with Multiple Company Email Associations Created From Ticket 35278
ENG-75627: PIM - Update PIM script for products
94791: Add Interchange Visibility in Search Dropdown
97235: Product Restrictions
98357: Taxes Integration
ENG-99300: Add option to limit company address catalog view to only that catalog
103763: Add ability to create tickets from the Customer meetings screen
106194: Search order history specifically for products
107391: Check Order Email Notifications Flow to Yard in Customer Email
110102: Sale price not displaying on website
ENG-110564: Implementation - Sync Data
110721: PARSER
110735: PARSER
110921: Auto-enable credit card payments for customers synced with payment designations
ENG-110998: Install Applications
112484: Vendor Name Update
112907: Update DDS logic to set display=Yes for catalog items
113181: Implementation - Install Applications
113213: Implementation - WCAG fixes
113436: Implementation - GTM Code
113449: Install Customer-Facing Site for Test/Dev Environment
113526: Set up Page to Vault Payment Methods
ENG-113679: User gets kicked to the login page after a remember-me re-login
113692: Recommendations on Emails - Shop Tickets
113726: Exclude Free Freight for Terms Customer Selection
113795: Split out Public Pricing for each Region
114903: Hide Warehouse from Store Selector
ENG-115097: Add ability to download catalog as pricelist
115189: Hide Declined Credit Card Payments from Customer Portal Payment History
115196: Donation Page - Error caused when adding $ symbol in the Amount Field
115256: Redirect Portal URL to Commerce Site
ENG-115778: Logo Product Icon - UX
115859: Add Promo Code to oeeh.user5 (Header) and oeel.user5 (Line)