CSD Integrated Payments: Return Transactions

This feature enables the processing of credit card refunds for return merchandise (RM) transactions within Cloud Suite Distribution's order entry system. When processing a return, users can associate the transaction with the original invoice, which allows the system to automatically populate the original payment card information for the refund. The Kodaris integration stores card transaction details and tokens from all original sales transactions, whether they were processed using stored cards on file, one-time card entries, or card-present terminal transactions. This stored information enables automatic crediting back to the original payment method, streamlining the return process while maintaining payment security through tokenization.

What's Covered:

• Creating return merchandise (RM) transactions in Cloud Suite Distribution
• Associating returns with original invoice numbers for payment reference
• Entering return reason codes and line-level details
• Automatic population of original payment card information for refunds
• Processing refunds to the original payment method used in the initial transaction
• Storage and retrieval of card tokens for both stored cards and one-time sales
• Alternative refund options when original payment information is unavailable
• Payment history tracking for return transactions
• Integration between Cloud Suite Distribution and Kodaris payment processing system