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November 30, 2023 release notes



View scheduled payment

Your robust Kodaris platform includes the ability for your customers to schedule a payment directly in their Customer Portal, allowing them to schedule out payments and have them automatically run instead of logging in and making them when needed. As an enhancement to this feature, we have made it easier for you to determine why a scheduled payment failed or errored out.

Firstly, an internal comment will be added to the Scheduled Payment record in the Operations Portal. You can view this comment by going to the AR / AP > Accounts Receivable screen and clicking the Details icon of the scheduled payment you would like to view; the comment will indicate that the payment has failed to process and the reason why. An event will also be added under the System > System Event Information screen in the Operations Portal indicating why the payment failed.